Official Privacy Document

Soju88 Privacy Policy – Indonesia Member Data Protection

At Soju88, your privacy is more than a formality. We have built serious security infrastructure and data policies because we understand how much trust you place in us when you register and use our platform.

Last updated: January 1, 2026
This document covers:
Data We Collect
How We Use Your Data
Data Sharing with Third Parties
Data Security & Encryption
Your Rights as a Member
Cookies & Tracking
How to Contact Us

Soju88's Commitment to Protecting Your Privacy

Six core principles that form the foundation of how Soju88 manages and protects every piece of data you entrust to us.

256-bit SSL End-to-End Encryption

All data transmitted between your device and soju88 servers is encrypted using 256-bit SSL — the same security standard used by international banks. No data is ever sent unencrypted.

Data Is Not Sold to Third Parties

Soju88 never sells, rents, or trades members' personal information to third parties for commercial purposes. Your data is used solely for the operation of the services you use.

Restricted and Controlled Data Access

Only soju88 staff who require access to specific data to perform their duties are granted permission. Access is strictly controlled through a multi-layered access rights management system with recorded audit trails.

Full Transparency on Data Usage

We clearly explain what data we collect, for what purposes, and how long it is retained. There is no silent data collection beyond what is stated in this policy.

Right to Access and Delete Data

You have the full right to request a copy of the data we hold, request correction of inaccurate information, or request deletion of your data under certain conditions as governed by applicable regulations.

Rapid Response to Security Incidents

In the event of a data security incident affecting member information, soju88 is committed to notifying affected members as promptly as possible in accordance with our incident response procedures.


Infrastructure Data Security soju88

The technical protection layers we implement to keep every member's data secure.

256-bit SSLFull connection encryption
2FA RequiredTwo-factor authentication
Encrypted DatabaseData Stored Securely
PCI-DSS GatewaySecure payment standards
24/7 MonitoringReal-time threat detection
KYC VerifiedStrict identity verification
Regular AuditsIndependently reviewed
Isolated ServersProtected Infrastructure

1

Data We Collect

Soju88 collects several categories of information in order to provide a service that is functional, secure, and personalized. We only collect data that is strictly necessary — nothing more.

Identity Information: Full name, date of birth, ID number (KTP/SIM/passport), residential address, and identity document photo. This information is collected during registration and KYC verification.

Contact Information: Active phone number, email address, and the username you chose when creating your soju88 account.

Financial Information: Bank account number, account holder name, and digital wallet details you registered for deposits and withdrawals. Payment card numbers are not stored on our servers — they are processed directly by our PCI-DSS certified payment gateway.

Platform Activity Data: Betting history, games played, deposit and withdrawal amounts, claimed bonuses, and game preferences. This data is used to enhance your gaming experience and detect unusual activity.

Technical Data: IP address, device type, operating system, browser used, and session data. This information helps us detect unauthorized access and improve platform compatibility.

The collection of all the above data categories is based on a valid legal basis: performance of a contract, compliance with legal obligations, legitimate interests, or explicitly given consent.
2

How We Use Your Data

The data we collect is used for specific, accountable purposes. Here is a full breakdown:

Purpose of Use Data Used
Identity verification (KYC) Identity information, document photos
Processing deposits & withdrawals Financial information, account data
Preventing fraud & cheating Technical data, activity history
Sending service notifications Email, phone number
Personalizing your gaming experience Game preferences, play history
Anti-money laundering (AML) compliance Transaction data, identity
Platform improvement & analytics Technical data, activity data (anonymized)

We do not use your data for third-party advertising, credit assessment, or any other commercial purpose not directly related to the soju88 services you use.

3

Data Sharing with Third Parties

Soju88 does not sell or rent your personal data to anyone. However, there are a limited number of situations in which we need to share information with third parties:

  • Payment service provider: Transaction data is shared with the payment gateways we use solely to process the deposits and withdrawals you request.
  • Game provider: Session information required to run games is transmitted to the relevant provider's server. This is limited to technical session data, not full identity details.
  • Security service provider: Some technical data such as IP addresses may be processed by our security partners to detect and prevent fraud.
  • Legal authority: soju88 will fulfill legitimate data requests from authorities when required by applicable law, following official procedures.
All third parties working with soju88 are required to sign a data confidentiality agreement and are bound by data protection standards equivalent to or stricter than those we apply internally.
4

Data Security

Soju88 invests significant resources in data security infrastructure. Security is not an add-on feature for us — it is the foundation of the entire platform architecture.

The technical security measures we implement include 256-bit SSL encryption for all connections, encryption of sensitive data within the database using strong encryption algorithms, a role-based access control (RBAC) system for all internal access to member data, real-time threat monitoring, and regular data backups to geographically separate locations.

On the procedural side, all employees with access to member data are required to undergo regular data security training. Access to systems storing sensitive data is recorded in an immutable audit trail, ensuring every access can be traced when necessary.

While we maintain high security standards, no digital system can be guaranteed 100% immune to all threats. We strongly recommend enabling two-factor authentication (2FA) and using a strong, unique password for your soju88 account.
5

Your Rights as a Member

As a soju88 member, you have a number of rights regarding the personal data we hold. We are committed to making it easy and straightforward for you to exercise these rights.

  • Right of Access: You may request a copy of the personal data we hold about you at any time.
  • Right to Rectification: If any information is inaccurate or no longer relevant, you have the right to request that we correct it.
  • Right to Erasure: Under certain conditions that meet regulatory requirements (e.g., if an account is closed and there is no legal obligation for retention), you may request data deletion.
  • Right to Portability: You may request the data you have provided to us in a structured, machine-readable format.
  • Right to Restriction of Processing: In certain situations, you may request that we restrict how we process your data while a dispute is being resolved.
  • Right to Object: You may object to data processing based on our legitimate interests.

To exercise any of the above rights, contact the soju88 support team through the available official channels. Requests will be processed within a maximum of 30 days from receipt, in accordance with applicable provisions.

6

Cookies and Tracking Technologies

Soju88 uses cookies and similar technologies to ensure the platform functions properly, remember user preferences, and analyze how our services are used.

Essential cookies are cookies required for the platform to function technically — such as keeping your login session active and saving language preferences. These cookies cannot be disabled without affecting core platform functionality.

Analytics cookies are used to understand how members use the platform so we can continuously improve the gaming experience. Data collected through these cookies is processed anonymously and in aggregate.

Functional cookies allow the platform to remember choices you have made — such as your preferred layout or notification settings — so you do not need to reconfigure them every time you access the platform.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies will affect your ability to access and use certain features of the soju88 platform.
7

Data Retention and Deletion

Soju88 retains members' personal data for as long as the account is active and for a defined period after account closure, in accordance with applicable legal obligations. Regulatory requirements in the online gambling industry generally mandate retention of transaction data for a specified period for audit and anti-money laundering compliance purposes.

Our general data retention policy is as follows:

  • Identity and KYC data: retained for the duration of the active account and for a minimum of 5 years after account closure
  • Financial transaction history: retained in accordance with applicable regulatory obligations (generally 5–7 years)
  • Technical data and access logs: retained for 12 months for security and incident investigation purposes
  • Preference and analytics data: deleted or anonymized after 24 months of account inactivity

Once the retention period has expired and there is no legal obligation requiring further storage, data is permanently deleted or anonymized so that it can no longer be linked to any individual.

8

How to Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights as a data subject, or want to report a privacy or data security concern, our team is available 24 hours a day, 7 days a week.

The best way to reach the Soju88 privacy team:

  • Via the live chat feature available directly on the platform after you log in to your account
  • Via the contact form available on the platform's support page
  • Via email to: [email protected] (written as text, not clickable)

For requests related to data rights (access, correction, deletion), please include your account number and a brief description of your request so our team can process it more efficiently. We aim for an initial response within 24 hours and resolution within 30 calendar days.

This Privacy Policy may be updated from time to time to reflect changes in our privacy practices or applicable regulations. Material changes will be communicated to members via platform notifications before they take effect.

Your Rights as a soju88 Members

Full control over your personal data is in your hands. Here are the six key rights you can exercise at any time.

📋
Data Access Rights

Request a complete copy of all data we hold about you, including identity information, transaction history, and technical data associated with your account.

✏️
Right to Data Rectification

If any information in your soju88 account is incorrect or no longer relevant, you have the right to request a correction directly through account settings or our support team.

🗑️
Right to Erasure

Under qualifying regulatory conditions, you may request the deletion of personal data that is no longer required for its original processing purpose.

📦
Right to Portability

Receive the data you have provided to us in a machine-readable format that can be transferred to another platform as needed.

🚫
Right to Object

Object to the processing of certain data based on our legitimate interests where you have compelling grounds to do so.

⏸️
Right to Restriction

Request a temporary restriction on data processing in certain situations — for example, while data accuracy is being verified or a dispute is being handled.


Privacy Protected, Play with Peace of Mind

Join Soju88 and experience an online casino platform that is not only fun, but also serious about protecting the privacy and data security of every member.

256-bit SSL Encryption Data is not sold to third parties 2FA available for all accounts Fast and Secure KYC

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